Raymond Chan is a transportation professional, and an expert in transit data analysis, management and visualizations. Over the last twelve years, he has worked with transit executives on transit data and models to enhance decision making. Raymond graduated (thrice) from Northwestern University, completing his doctorate requirements in December 2015 under Professor Joseph L Schofer.  

At both Pace and CTA, he worked with Automated Fare Card (AFC) data, based an account based system developed by Cubic (known as Ventra in Chicago), Automated Passenger Counters (APC) data, and Automated Vehicle Location data to develop complex models to understand both passenger and operational issues.  

Furthermore, at CTA, he helped manage the agency’s enterprise data warehouse, managing over 10 billion rows of data spanning nearly two decades. He has helped develop end to end solutions to assist customers returning to transit by visualizing transit crowdedness levels on bus and rail using APC and AFC data.

At the Greater Dayton RTA, he currently leads a team of four business analysts in IT, managing the agency’s transit and business applications while integrating DevOps, Data Science, Containerization and CI/CD practices to enable nimble practices to tackle the agency’s challenges.

Education

  • Doctorate of Philosophy in Civil Engineering - Northwestern University (2015)

    • Dissertation Title: Protecting and Restoring Public Transit Service: A Data Driven, Risk Management Approach to Severe Weather Disruption

    • Advisor: Joseph L Schofer

  • Masters of Science in Civil Engineering - Northwestern University (2011)

  • Bachelors of Science in Civil Engineering - Northwestern University (2010)

    • Minor in Transportation and Logistics

    • Deans List: Spring 2008

Professional Affiliation

  • Committee Member Transportation Research Board Committee AP010 (Transit Management and Performance)

  • Committee Member Transportation Research Board Committee AP090 (Transit Data)

  • Former Committee Member Transportation Research Board Committee ABE30 (Transportation Issues in Major US Cities)

  • Treasurer (2018), President (2019) Transport Chicago

  • Member Young Professionals in Transportation

Certifications

  • Engineering Intern (EIT) - State of Illinois