Work History

IT Business Manager – Greater Dayton Regional Transit Authority, Dayton, OH
June 2022 – Present

  • Supervised a team of four analysts managing technology and data implementation agencywide

  • Manage the agency’s technology application portfolio, maximizing utility of existing assets

  • Lead the agency’s strategic data efforts to implement modern data science, reporting, and storage

  • Provide guidance on next generation transit and transportation technologies

  • Improve agency productivity through innovative uses of technology and applications

Business Operations Manager – Greater Dayton Regional Transit Authority, Dayton, OH
March 2021 – June 2022

  • Managed the agency’s physical security and access system, developing policies with regards to combined cyber/physical attacks on agency resources.

  • Led strategic efforts to manage 20 terabytes of evidentiary and video assets to improve efficiencies for both management-union grievances and insurance claims

  • Developed and maintained daily reporting on employee absences during COVID and staffing shortages

  • Oversees union weekly payroll process and reporting processes in operations

Business Intelligence Developer – Chicago Transit Authority – Chicago, IL
March 2019 – Present

  • Developed strategy to enable fast, data driven solutions using state of the art technology on AWS

  • Deployed the agency’s COVID public dashboard through innovative visualization tools

  • Provided leadership on transit data management and usage in models and reports

  • Supported change management through critical analysis of current transit data flows

  • Managed day to day operations of agency-wide data warehouse containing over 10 billion rows of data

  • Advised senior leadership on both technical and transportation issues

    • Utilizes transit data communication professional network

    • Data Management/Engineering skill sharing

  • Mentored staff on data science and programming techniques to improve digital state of good repair

    • Python/Pandas

    • Date Warehousing

    • Amazon Web Services and Microservices (AWS Lambda, Microservices)

Project Manager, Transportation Analytics – Chicago Transit Authority – Chicago, IL
August 2016 – March 2019

  • Developed new business processes using data science to automate reporting and analysis

  • Managed multiple planning models and processes on

    • Fare Card (Ventra, Chicago’s Account Based Smart Card)

    • Rail Capacity (MIT derived Origin Destination Model)

    • Automated Passenger Counters

  • Advised planning staff on national transportation and modelling trends

    • TNC legislative development

    • Next generation farebox based passenger flow modelling

    • GTFS

  • Developed staff by mentoring programming and data science techniques to improve office efficiency

    • Python/Pandas

    • Visualization techniques

Temporary Strategic Services Analyst – Pace Suburban Bus – Arlington Heights, IL
January 2016 – August 2016

  • Developed a strategic vehicle purchasing plan that met current needs and saved $16 million

  • Analyzed vehicle loads & developed visualization, allowing executive staff to model vehicle design impacts in Tableau

  • Mentored staff on analytical tools in Python that enabled better data organization

  • Created efficient reporting code that saved 30 hours a month and lead to better transparency for public

    • Automating reports for the 200+ communities that Pace serves

Assistant Manager – Chan’s Chinese Restaurant – Gurnee, IL
A long time ago – May 2016

  • Family Business managing front of house and back of house staff, B2B Accounts, technology

Between 2010-2016, I was at Northwestern University as a doctoral student

Summer Intern – Center for Neighborhood Technology – Chicago, IL
June 2009 – August 2009

  • Analyzed aerial photo land use data in combination with a transportation oriented industrial development to promote sustainability

  • Developed a basic train emissions model on train movements in Chicago

Summer Intern – BNSF Railway, Service Design and Performance – Fort Worth, TX
June 2008 – September 2008

  • Design a method to merge two databases to improve crew forecasting

  • Created a method in Visual Basic to quickly analyze data at train yards to improve efficiency.

Census Enumerator – United States Census Bureau – Gurnee, IL
July 2006 – September 2006

  • Collected census data for the local community’s special census

  • Managed confidential census data

Temporary Data Entry Staff – Akzo Nobel Aerospace Coatings – Waukegan, IL
July 2006 - September 2006

Employment at Northwestern University as a Student

Tutor – Tech Tutoring, McCormick School of Engineering
October 2015 – December 2015

  • Helped tutor freshman students in various engineering subjects

Web Developer – Mechanical Engineering, Northwestern University
February 2007 – December 2010

  • Updated over 100 web pages using PHP and HTML on faculty information and research data. I also developed a system to provide ABET reviewers with library of example assignments for review.